Benefits of CRM Software For Service Industry

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Published date: 22 Dec, 2023 10:19 AM
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The service industry plays a unique role in the development of the economy as it creates services rather than tangible objects. The service industry in India is one of the largest sectors of India.
CRM stands for Customer Relationship Management. It is an online software which helps you to track sales activities. In a click one can make detailed customer profile. It helps companies to manage customer relationship process. When a company knows more about its customers then they can better manage their relationships. It is easy for sales people to compile the reports. One can easily track all the customer interactions. It helps businesses to manage customer relationships in an organized way.

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