CRM For Call Center : How to Handle Inquiries In Call Center
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SalesBabu CRM for Call Centers specially designed to Manage and Maintain daily transaction & communication record with the customers and enables sales, marketing and calling staff to manage entire customer database on single computer screen. It can streamline entire Call Centers processes and call center agent can update and retrieve the data easily which maintain cordial customer relationship with Clients and enable them to provide Best and Fast services to Clients.
Benefits of CRM for Call Center
-Enable for Quick access to customer’s profile and entire interactions
-Enable for fast complaint resolving
-Enable to take product’s information on single Screen
-Enable for Internal & External strong customer support
-Track & Analyze customer’s complain & queries on single screen
Useful information
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