Field Service Management: 4 Tips To Effectively Manage Customer Complaints
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Efficiently dealing with customer complaints improves your company’s repo, service quality, and customer loyalty. And, like other characteristics of customer service, there are a number of best practices that should be followed.
4 Tips To Effectively Manage Customer Complaints
-Establish a dedicated complaint management desk
-Precisely Define the Issue
-Reply with relevant and significant information
-Combine digital worlds with human
Useful information
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