What Is Customer Service | SalesBabu CRM
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Customer Service is the service you provide to your customers before, during and after sales. Customer Service is considered to be one of the major factors in the business because it ensures the customer’s satisfaction and also encourages the customer to buy more.
A Customer Service Management Software delivers an imperative role by regulating comprehensive information capture and coaching the resolution procedure for customer complaints. The system can give rise to job cards that involve customer feedback columns, improving both the productivity of service staff and the quality of customer care. Furthermore, it supports managers in allocating tasks among service engineers or technicians.
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