5 Steps For Effective Communication During a Crisis

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Published date: 07 Dec, 2023 10:48 AM
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During the crisis, things will get complicated, you might get frustrated due to the response of your customers because your approach was wrong. Since you have understood how to deal with the customers, it will be helpful to communicate well with them during the crisis.
5 Steps For Effective Communication During a Crisis
-Being clear and transparent
-Cultivate Empathy and Foster Connections
-Train the communication team
-Using the perfect communication medium
-Monitoring and Tracking

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